Implementation Manager

  • Commercial
  • London, United Kingdom

Implementation Manager

Job description

Implementation Manager

Translate our technology into meaningful change for students and educators at scale by rolling Aula out at our partner institutions.

You will work across digital infrastructure, change management, and organizational strategy.


  • Permanent - Fully remote - Location - GMT -5 / +2
  • Lead the delivery of the product at scale through working with cross-functional teams internally and senior stakeholders client-side
  • Key in the creation of processes and best practices around implementation


Success in this role means creating a repeatable and scalable way of implementing the enterprise-wide rollout of the Aula product for Universities.

Along the way you will work with teams like Partner Success, Solutions Engineering, Support, and Learning Design - Think of yourself as a conductor with a choice of instruments with which to deliver your melody.

  • Large-scale enterprise rollout, project management across all stakeholders (senior leadership, IT, educators).
  • Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
  • Push our thinking around successful change management to make it more scalable
  • Identify further opportunities for revenue streams at Full-Scale institutions
  • Identifying risks and developing risk mitigation tactics internally and externally


About you

While we are open to people from a diverse range of backgrounds, there are some requirements and skills you would need to have to be successful in this role.

  • Experience rolling out enterprise-level Implementation in a client-facing role, working with a B2B SaaS Product.
  • Understanding of solutions engineering - this is not a technical role, but you have to be able to understand a digital environment and Aula's space in it.
  • You get excited about big challenges and complex problems, taking ownership and testing new ideas
  • Curious about technology. Excited about automating things (No coding experience needed whatsoever)

A Plus would be a passion for changing the world of education!

About Aula

Our virtues are what makes Aula as an organisation unique.

Our commitment to diversity and inclusion should not be mistaken with building an organisation where 8 billion people would thrive. We lean into what makes Aula unique: weโ€™re building an inclusive, high performing, organisation where high performing people are silly ambitious about improving education - at scale.

We judge our virtues by what we do, not what we say.

Our virtues are

๐Ÿš€ Silly Ambitious

๐Ÿ” Uncomfortably Focused

๐Ÿ—ฃ Transparent by Default

A fair chance

Every role in the Aula team is open to applications from all sections of society. We believe in the superpowers and potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other difference that makes you, well, you.

More than just encouraging your application, we're committed to conscious inclusion that (we hope) cultivates an ethos of belonging, connection and shared purpose. Itโ€™s this philosophy that drives us towards our mission, and we open our doors to those who share these motivations.